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Looking after your home in cold weather

Updated: 20 Jul 2017
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When pipes freeze and thaw, they can burst and damage your home
Frozen pipe
When the weather becomes very cold the water pipes in your home can freeze. This can lead to a burst pipe. Water from a burst pipe can cause a lot of damage to your home and belongings.

Tips to prevent frost damage

There are some simple steps you can take to help prevent your pipes from freezing:
  • Leave the central heating on for short periods of time throughout the day
  • Let warm air into your roofspace by keeping the trap door open
  • Keep the cupboard door under the sink open. This will let warm air move around the pipes
  • Keep room doors slightly open to allow the warm air to move around the house
  • If you are going to be away from your house while the weather is cold ask a friend or neighbour to check the house and keep the heating on
  • Know where your stopcock is
Most frozen pipes are found in the roofspace and below sink units.

If you have a frozen pipe

  • Thaw it out slowly by using hot water bottles or towels soaked in warm water
  • Do not use direct heat such as blowtorches as this may cause permanent damage to the pipes. The use of blowtorches could also lead to a fire in the home

If you have a burst pipe

  • Turn off the mains water supply immediately by turning the stopcock clockwise. This will stop any more water getting into the water pipes. If the burst pipe is on the main water system the rush of water will stop after a short while
  • If the rush of water does not stop or there is still a constant run of water, the problem is probably on the cold water storage system. You will need to drain down the cold water storage tank which is usually located in the roofspace
  • Call us on our repairs number - 03448 920 901