Making a complaint about a tender decision
Updated: 25 Jul 2017
We will adopt a variety of contract monitoring arrangements appropriate to the value and nature of each contract. Most complaints will be discussed and resolved through contacting the officers on the Useful Contacts page of this section.
However, if any contractor or prospective supplier has a complaint about unfair treatment or discrimination that cannot be resolved through normal commercial contact with us, the complaint can be made in writing using our Corporate Complaints Procedure. This procedure details the policy for dealing with complaints and ensures that we act promptly.
Anyone who has supplied a tender to us under the European Public Procurement Rules can take action in the High Court if they have been harmed, or are at risk of harm by us breaking these regulations. Anyone who feels they have not been treated fairly can also complain to the European Commission.