This section contains information on how to apply for social rented housing through the Housing Executive or housing associations in Northern Ireland, how we assess applications, and how to request a transfer or exchange.
Lists the current Local Housing Allowance (LHA) rent levels for each of the eight Broad Rental Market Areas (BRMAs) in Northern Ireland.
Details how the current LHA rent levels are calculated, and which ones have increased from the previous 2015 levels.
The amount of Housing Benefit you receive can be limited - if you rent from a private landlord, LHA rules may mean you receive less than your full rent.
Advice about what to do if you're struggling to pay your rent, or if you're in arrears.
The Rent Scheme is used to calculate the rent you will pay while living in one of our houses. Every house has points that are based on its age, design and facilities. The rent is based on the number of points a house has.
The previous LHA rent levels which were in effect from 1 April 2018 to 31 March 2019. These rates have been superseded by the current rent levels.
Local Housing Allowance (LHA) is a rent assessment scheme for those who rent in the private sector. It determines the amount of Housing Benefit that can be paid.
Learn about the general conditions of your tenancy, and your rights and responsibilities as a tenant.
People on low incomes, including pensioners, may receive a reduction in their rates through the Rate Relief Scheme. This page gives more information about paying your rates.
The customer charter incorporates the service we provide to all our customers, including private tenants and owner occupiers. You can read all about our customer charter on this page.